Terms of Service

1. Acceptance of terms

By accessing and using PDFixel, you accept and agree to be bound by these terms. If you do not agree to them, please do not use the service.

2. Description of service

PDFixel is a browser-based document toolkit. It provides tools for working with PDF, Office, image and video files, including merging, splitting, compressing, converting, editing, cropping, resizing, optical character recognition and electronic signatures.

All processing runs locally in your browser. We do not receive, transmit or store the files you work on. As a consequence, the service depends on the capabilities of your own device and browser, and is provided "as is" and "as available" without warranties of any kind.

3. User accounts

An account is optional. If you create one, you must provide accurate and current information, and you are responsible for:

• Maintaining the security of your account and password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Acceptable use

You agree not to use the service to:

• Process content you do not have the legal right to process
• Infringe on intellectual property rights
• Remove or defeat access controls on documents you are not authorized to open
• Violate any applicable laws or regulations
• Circumvent usage limits, or automate or script access to the service
• Attempt to gain unauthorized access to our systems or accounts

5. Your content

You retain all rights to your documents. Because processing happens entirely on your device, you do not grant us any licence over your content, and we never receive it. We claim no ownership of anything you create or process using PDFixel, and you are solely responsible for the content you choose to process.

6. Usage limits

The service is subject to the following limits:

• Free use is limited to a daily allowance of document operations, which resets every day. Subscribers receive an increased allowance.
• There is no server-side file size cap, because files are not uploaded. Practical limits are set by your device's available memory, and very large files may fail to process on low-memory devices.
• Supported formats vary by tool and include PDF, Word, Excel, PowerPoint, CSV, VCF, JPG, PNG, WebP, GIF, HEIC and common video formats.
• We may change these limits, and will reflect any change on our pricing page.

7. Subscriptions and payment

Paid plans are available on a monthly or annual basis and are billed in advance for the full period selected. Payments and checkouts are handled securely by our Merchant of Record, Dodo Payments; we do not receive, process, or store your card details. Subscriptions renew automatically until cancelled, and you may cancel at any time from your account, with access continuing until the end of the period you have already paid for. Fees are non-refundable except where required by law. We may change pricing with 30 days notice, which will not affect a period you have already paid for.

8. Keep your own backups

Several tools modify or reconstruct documents, including repair, compression, encryption and editing. Results depend on the structure and condition of the source file and are not guaranteed to be complete or lossless. Because we never hold a copy of your file, we cannot recover an original for you. Always keep a backup of any document before processing it.

9. Limitation of liability

To the maximum extent permitted by law, PDFixel shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or other intangible losses, arising from your use of the service or from any output it produces.

10. Termination

We may suspend or terminate your account for breach of these terms. You may delete your account at any time. Upon termination your right to use paid features ceases; because your documents are never stored with us, there is no content of yours for us to delete.

11. Changes to terms

We may modify these terms at any time. We will notify users of material changes by email or through the service. Continued use after such modifications constitutes acceptance of the updated terms.

12. Contact information

If you have any questions about these terms, please contact us at:
support@pdfixel.app