Getting Started
Learn the basics of PDFixel
Help Center
Find answers to common questions, or reach our support team.
Search topics and FAQs by keyword. Matches are highlighted as you type.
Browse by category
PDF Tools
Compress, combine and protect documents
Office & Media Conversion
Move between documents, images and video
Account & Billing
Plans, limits and your account
Frequently asked questions
What file formats are supported?+
PDF, Word, Excel, PowerPoint, CSV and VCF, plus JPG, PNG, WebP, GIF and HEIC images and common video formats. Supported formats vary by tool and are listed on each tool page.
Is there a file size limit?+
There is no server-side limit, because your files are never uploaded. The practical limit is your device memory, so very large files work best on a machine with more RAM.
How secure is the document processing?+
Every tool runs inside your own browser using WebAssembly. Your document is never transmitted to us, which means there is no server copy to breach and nothing to intercept in transit.
Is my data secure?+
We never receive your documents, so we cannot store, read or share them. The only data we keep is your account details, if you create an account, and a daily count of how many operations you have run.
Does PDFixel use tracking cookies or advertising pixels?+
No. PDFixel does not use advertising cookies, marketing tracking pixels, or cross-site behavioral tracking scripts. Any browser storage (such as localStorage or cookies) is strictly necessary for login sessions, theme preferences, and in-browser tool operations.
Can I cancel my subscription anytime?+
Yes. You can cancel at any time from your profile page and keep access until the end of the period you have already paid for.
Still need help?
Can’t find what you’re looking for? Send us a message and we’ll reply within one business day.